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Frequently Asked Questions

 

What is Printable Cuttable Creatables?

Printable Cuttable Creatables (You can call us PCC for short), is an online store featuring digital designs for scrapbooking and other crafting projects. We offer a growing selection of original SVG cutting files, printable clipart, digital paper, digital stamps, and more!

All “Creatables” designs are my own original designs and include SVG cut files, Assembled SVGs for Print & Cut (no tracing needed!), and printable clipart files in high resolution PNG format.

If you’ve got little ones, you may also like our Kiddie Creatables section, which has printable coloring pages and other paper crafts for kids that are completely free and easy to download.

What's the difference between Cutting Files, Assembled SVGs / Print & Cut, and Clipart?

Cutting Files are digital files (SVG) that can be used with compatible software and electronic cutting machines, such as Silhouette or Cricut, to cut shapes out of paper, cardstock, vinyl, fabric, and any other material your cutting machine can handle. Once cut, the shapes can then be layered or assembled to form designs for any number of crafting projects.

Assembled SVGs / Print & Cut files are SVG files with all design elements assembled to form a complete design. Assembled SVGs are formatted to take advantage of the Print and Cut feature available on many cutting machines / software. Print then Cut allows you to print a design/image on your home printer, and then cut out the printed design using your cutting machine. Our Print & Cut designs are ready to cut without any tracing needed! Assembled SVG files also make perfect vector design elements for graphic design, logo design, web design and other projects where vector illustrations are needed!

Clip Art is digital files (JPG / PNG) that can be used as a whole in digital or printed form.  You can add clip art files to documents (such as PDF, Word, PowerPoint etc.), digital scrapbook pages, slideshows, etc., or you can print them and cut them out by hand or using the Print & Cut feature on your home cutting machine.  

Do I need special software to open SVG files?

The basic/standard versions of most cutting machine software may not be compatible with SVGs, unless you upgrade their software.  If you are not sure if your program can cut SVG files, you can download one of our many Freebies files to test. 

For Silhouette users, you will need Silhouette Studio Designer Edition Software Card for Scrapbooking to import SVG files. Cricut users can import SVG files using Cricut Design Space.

Our SVG Files are also compatible with Make the Cut, Sure Cuts A Lot, Inkscape, CorelDraw, Adobe Illustrator, and any vector software that accepts SVGs!

How do I receive my order?

Printable Cuttable Creatables is a DIGITAL design store. All “Creatables” products are digital downloads that can be instantly downloaded from your Account page, or confirmation email. Kiddie Creatables and Scrapbook Layouts can be downloaded instantly from each design’s preview page. We do not currently sell any physical products or supplies, therefore no physical items will be shipped to you.

Can I pay with debit or credit card?

Yes! We are happy to accept secure payment from major debit / credit cards (Visa, MasterCard, AMEX, Discover). We also accept PayPal, which you can use to pay with your credit card without creating a PayPal account.

How long do I have to download my files?

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Can I download files to my tablet, smartphone etc?

Yes! All product files come as .zip files, which you can download using a mobile device and save to a cloud storage account like Dropbox, Google Drive, iCloud Drive, etc. and have the file waiting for you on your computer! You can even extract (unzip) the download folder if you have a compatible app to extract (unzip) the files (we love GoodReader (for iOS). Note, that using a program like GoodReader to download and unzip the files will only allow you to view PDF, PNG, and JPG files. You will need to use the appropriate cutting machine software compatible with your mobile device or computer to view and use any SVG files.

How do I open the .zip folder I downloaded?

On most computers (Mac and PC), you can just double-click the zip folder to unzip it. On some PCs, you may need to right-click and choose the “Extract All” or “Decompress” option. If your computer does not have extraction software built-in, you may need to download a free third-party program such as Stuffit Expander (Mac), or 7-Zip (PC).

What is your return policy?

Due to the digital nature of our products, there is no way to “return” a downloaded file, so there will be no refunds. Please read and understand each product’s descriptions carefully before purchasing. If you have any questions about a product, before or after purchase, or if you are having any issues with your files, please contact us and we’ll be happy to help! Read more about our Return Policy here.

What if something went wrong with my order?

If you are having trouble completing a purchase, downloading or opening your files, corrupted files, or any other issues with your order, don’t hesitate to contact us so we can help you get and use the items you purchased!

I lost my files / my computer crashed, etc. How can I download my products again?

No problem! We are happy to offer Hassle-Free Replacement on all orders. If you ever need to re-download your items after the default download limits are exceeded, just contact us with your Order # and we’ll be glad to re-activate your link!

Can I use these designs for commercial projects?

Yes! The listed price for all our Creatables designs includes a Limited Commercial License for up to 50 sales/units with credit given. If you expect to sell more than 50 items, or do not wish to give credit, we also offer additional licensing options. See our License & Copyright page for full details.

What are my limitations on Freebies?

Freebies in our Creatables section can be used for Personal and Commercial use the same as our paid designs. Limited Commercial Use is included by default for up to 50 sales/units with credit given. If you expect to sell more than 50 items, or do not wish to give credit, we also offer additional licensing options. See our License & Copyright page for full details.

Free downloads in our Kiddie Creatables and Scrapbook Layouts sections are intended for your personal use or not for profit use where no money will be exchanged. See our Terms of Use for more information.

Can I make a design request?


Yes! If you are looking for something specific and can’t find it, I am happy to hear your requests and suggestions – just send me an email, and I’ll see what I can do!

Copyright © 2015 Printable Cuttable Creatables, All Rights Reserved.

FAQKristin